‍PLEASE READ THE PRIVACY POLICY BEFORE USING THE SITE

This policy applies to the site: https://quefor.com/. Protecting your privacy is of the utmost importance to Quefor (Quebec Forest Products Co. / Produits Forestiers Québec Inc.), which is responsible for this site.

The purpose of this privacy policy is to inform you about:

• How your personal information, which can identify you, is collected and processed.
• Your rights regarding this information.
• Who is responsible for protecting the collected and processed personal information.
• To whom this information is transmitted.
• This privacy policy complements the Terms of Use of the site, which you can consult at the following address: LINK-TO-TERMS OF USE

1. COLLECTION OF PERSONAL INFORMATION

We collect the following personal information (personal data):

• First and last name
• Email address
• Phone number

The personal information we collect is gathered through the methods described below.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

• Information request form

Only the personal information necessary for the proper execution of the site's objectives is collected. We use the collected information for the following purposes:

• Responding to information requests

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3. INTERACTIVITY

Your personal information is also collected through the interactivity (live chat) established between you and our website. This information is collected for the following purposes:

• Responding to information requests

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4. COOKIES AND LOG FILES

Under the modifications to the Quebec Private Sector Privacy Law (Loi sur le privé) by the Commission d’accès à l’information du Québec, your consent is necessarily requested for the use of cookies involving the storage and analysis of personal information.

We collect certain information through log files and cookies, both ourselves and third parties. These third parties collect data on each website that has such a cookie installed in order to provide us with contextual data for analytics, or to allow us to target you with relevant advertising.

These files allow us to process statistics and traffic information, facilitate navigation and improve the service for your convenience. This information is kept and used for technical and statistical purposes. They are used, among other things, to count the number of visits, the most visited pages, the technology used by visitors, referring sites and the country of origin of visitors.

a) Description of cookie files used by the site and collection objectives

Essential: Essential cookies are used to ensure the basic functionality of our website to ensure you have a smooth and secure user experience. They are essential to allow you to access the main functionalities of our website. This mainly concerns the type of Web Browser and the Operating System.

You can normally control the recording of browsing cookies using the options offered by your web browser. Disabling certain cookies could affect the quality of your browsing or make certain features of our website unavailable.

You can manage your cookie preferences via your browser, by uninstalling and blocking certain cookies. Click your browser below for instructions. You can withdraw your consent to the use of browser cookies at any time by managing your preferences. Certain features may require browser cookies for security purposes.

o Google Chrome

o Firefox

o Safari

o Microsoft Edge

o Opera

o Brave

You can also install an extension for your browser to prevent the use of cookies to share information with Google Analytics. For more information on the privacy practices of Google, please visit  Google Confidentialité & Conditions.

5. SHARING PERSONAL INFORMATION

We undertake not to sell to third parties or generally commercialize the personal information collected. However, we may share this information with third parties for the following reasons:

Staff members and contractors: The personal information we collect is accessible by certain employees and contractors who need to access it in the course of carrying out their duties and according to the use provided for in this policy. These individuals are bound by this policy and agree to use the personal information collected only in accordance with this policy.

Service Providers: Certain personal information is also communicated to other individuals or organizations who are service providers to our organization in order to fulfill services such as orders or deliveries. In such a case, these people or organizations undertake to preserve the confidentiality of personal information and to use it exclusively to fulfill their mandate to us. For example, we use Google Analytics to collect browsing cookies. Although we do not share personal information directly, they may have access to your personal information.

Legal Requirements: We may also disclose collected personal information to other individuals or organizations if a competent authority directs us to do so under applicable law or if applicable law expressly permits such disclosure, even in the absence of consent. of the data subject or if we consider that such communication is reasonably necessary to protect the rights, property and safety of third parties as well as our organization.

6. STORAGE PERIOD OF PERSONAL INFORMATION

The person responsible for the protection of personal information will keep all the personal information collected in the site's computer systems and under reasonable security conditions until the purpose for which it was collected is accomplished. The retention period of personal information may, however, be extended even after the purposes have been achieved, particularly for legal or regulatory reasons.

7. HOSTING OF PERSONAL INFORMATION

Our site is hosted by: Webflow, Inc. (www.webflow.com). The information we collect and process is exclusively hosted and processed in Canada.

8. CONTROLLER

a) The person responsible for the protection of personal information

The person responsible for the protection of personal information strives to adopt reasonable physical, administrative, and organizational measures to protect personal information. They are responsible for determining the purposes and means of personal information processing.

The person responsible for the protection of personal information is:

Quefor

745 Ottawa Street

Montreal (Quebec)

H3C 1R8

Canada

Responsible: Patrick Lemieux

Title: Founder and President

He can be contacted by email at rprp@quefor.com.

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b) Obligations of the person responsible for the protection of personal information

The person responsible for the protection of personal information undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected .

The manager will be responsible for receiving and processing requests for access or rectification of personal information and informing the persons concerned of their right to withdraw their consent. When an individual withdraws their consent, the company can no longer use their personal information for these purposes.

In addition, the person responsible for the protection of personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the manager undertakes to inform you by any means.

In the event of a confidentiality incident involving personal information, it must in particular: Record communications made to any person or organization likely to reduce the risk for the person concerned, following the incident and take part in the assessment of the damage caused by the incident.

The personal information of a deceased person may be communicated to their spouse or one of their close relatives if knowing this information is likely to help this person in their grieving process. A restriction will apply, however, if a deceased person has previously recorded, in writing, their refusal to grant this right of access.

9. RIGHT OF ACCESS, RECTIFICATION, DE-INDEXING, OPPOSITION, AND WITHDRAWAL

You have fundamental rights regarding your personal information.

Depending on the circumstances, you may have the right to be informed about the collection, use, and communication of your personal information, to access your personal information, to rectify it, to erase it, and to obtain a copy of it. You also have the right to withdraw your consent to the processing of your personal information.

To make a request regarding your personal information, follow this procedure: Please contact rprp@quefor.com specifying your first name, last name, site name, and the reason for your request. The responsible person for the protection of personal information is required to respond within a maximum of thirty (30) days.

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10. ADDITIONAL RIGHTS

a) Right to portability of personal information

As of September 22, 2024, the addition of a new paragraph to section 84 of the Access Act will allow any person to obtain, in a structured and commonly used technological format, computerized personal information that he has provided or to request that it be transmitted to another person or organization in this same format.

11. SECURITY

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.

We commit to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, a part of the risk is always present when using the Internet to transmit personal information.

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12. PERSONAL INFORMATION OF MINORS

According to the provisions of Article 8 of Regulation 2016/679, only minors aged 15 years or older can consent to the processing of their personal information. If you are a minor under 15 years, a legal representative's consent will be required for personal information to be collected and processed. We reserve the right to verify by any means that you are over 15 years old, or that you have obtained the consent of a legal representative before browsing the site.

13. CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

We reserve the right to modify this privacy policy to ensure its compliance with the applicable law. Therefore, you are invited to regularly consult this privacy policy to stay informed of any changes.

14. ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you confirm that you have read and understood this confidentiality policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.